Privacy

Foodex Ltd is the data controller for Chippy Index. Foodex Ltd is registered in England and Wales (company number 12217473), with its registered office at 7 to 9 The Avenue, Eastbourne, East Sussex, BN21 3YA. Contact: [email protected].

The shop directory is public information from the Food Standards Agency. We do not add customer reviews. We record aggregate house-advert clicks so we can see which placement was used; we do not create marketing profiles from this.

We count visits with Cloudflare Web Analytics. It shows us how many people visit and which pages they view. It does not use cookies, store anything on your device or track you across other websites.

We also use Microsoft Clarity on the public directory pages to see how people use the site, for example where they click, how far they scroll and where pages are hard to use, so we can improve them. It records page activity and technical details such as browser, device type and an approximate location worked out from your IP address. Anything typed into a form box is hidden from it, and it is not used on the sign-in, claim, report, account or “near me” pages. Microsoft handles this data under the Microsoft Privacy Statement.

We also use Google Analytics on the same public pages to count visits and see which pages and searches are used. It is set up for measurement only: no advertising features and no ad personalisation. Google handles this data under the Google Privacy Policy.

Cookies

If you accept analytics cookies on the cookie banner, Google Analytics sets _ga cookies and Microsoft Clarity sets _clck and _clsk, so a visit can be counted across several pages. If you say no, or do nothing, Google Analytics sets no cookies and counts each page view separately. Microsoft Clarity decides for itself whether to set cookies before you choose, depending on where it thinks you are, and when its script loads Microsoft may set cookies on its own websites (clarity.ms and bing.com). Microsoft explains these in the Microsoft Privacy Statement.

We set one small cookie, ci_consent, to remember your answer for six months. If you sign in, we also set a session cookie so you stay signed in. You can change your answer at any time with Cookie settings at the bottom of every page.

If you claim a shop or sign in, we store your name, email, phone, role and a session cookie so you stay signed in. Claim details are used to verify and administer the listing. Magic-link emails are sent so you can sign in; we do not store a password. Problem reports store what you type in the form.

Marketing consent is optional and unticked by default. We only use claim contact details for offers from Foodex Grimsby and Fish Index where that consent has been given. You can withdraw it by contacting us.

Photographs you upload are stored so they can be shown on the shop page after approval. We retain personal data only for as long as needed for these purposes or where law requires it. You can ask to access, correct or delete personal data, object to direct marketing, or complain to the ICO.